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Certified Generative AI In Marketing

Artificial Intelligence (AI) is transforming marketing strategies and execution. From customer segmentation and personalization to campaign optimization and predictive analytics, AI enables marketers to make smarter, faster, and more targeted decisions. This programme is designed to equip participants with the knowledge and tools to leverage AI across the marketing value chain.

4.9 of 5

by 14384 Learners

100%

HRDC Claimable

500+

Workshops

20000+

Participants

Course Overview

The Certified Generative AI in Marketing program is a specialized professional certification designed for modern marketers ready to harness the transformative power of Artificial Intelligence. This course moves beyond basic theory to provide practical, hands-on skills in using Generative AI for content creation, personalized customer engagement, and data-driven strategy.

By blending strategic insights with technical application, this certification empowers professionals to automate creative processes, optimize ad campaigns, and deliver hyper-personalized customer experiences at scale. Whether you are looking to streamline operations or drive breakthrough innovation, this program positions you at the forefront of the MarTech revolution.

Course Outline

Comprehensive syllabus that covers all the aspects of the domain

Day 01

AI Foundations & Customer Engagement

Module 1: Introduction to AI in Marketing
– Overview of AI technologies relevant to marketing (ML, NLP, GenAI)
– Current trends and case studies in AI-driven marketing
– AI maturity stages in marketing organizations

Module 2: Customer Segmentation & Targeting
– Using AI for advanced segmentation and clustering
– Predicting customer lifetime value and churn
– Personalized targeting strategies

Module 3: Personalization & Recommendation Engines
– Building recommendation systems for e-commerce and content
– AI-driven cross-sell and upsell strategies
– Balancing personalization with data privacy

Module 4: Conversational AI & Customer Engagement
– Chatbots and virtual assistants for lead nurturing
– AI-enabled customer service and support
– Case study: AI in omnichannel engagement

Module 5: Content Generation & Creative AI
– Generative AI for ad copy, blogs, and visuals
– AI tools for social media post optimization
– Human-AI collaboration in creative processes

Practical Exercise: Hands-on session using AI tools for segmentation and personalized campaign design.

Day 02

Campaign Optimization, Analytics & Governance

Module 6: Predictive Analytics for Marketing
– Forecasting demand and campaign performance
– AI in pricing optimization and promotions
– Analyzing customer journeys with predictive insights

Module 7: Campaign Optimization & ROI Measurement
– A/B testing automation with AI
– Budget allocation optimization
– Real-time campaign monitoring dashboards

Module 8: Social Listening & Sentiment Analysis
– AI tools for tracking customer sentiment across platforms
– Competitor analysis with NLP
– Brand reputation management with AI insights

Module 9: Ethical AI & Data Governance in Marketing
– Data privacy and regulatory compliance (PDPA, GDPR)
– Bias in AI algorithms and ethical marketing practices
– Frameworks for responsible AI use in marketing

Module 10: Capstone Project – AI Marketing Strategy Design
– Teams design an AI-powered end-to-end marketing strategy
– Define objectives, tools, KPIs, risks, and ROI
– Presentation of strategy for peer and trainer review

Practical Exercise: Capstone project – Develop an AI-powered marketing strategy for a selected case scenario.


Upcoming Schedules


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Trainer: Ranjeev K Babu

ranjeev k babu

Ranjeev is an exceptionally accomplished and awe-inspiring trainer and facilitator, boasting an illustrious background spanning the military and corporate sectors. With an unwavering dedication to Agile training and corporate development, he has forged an unparalleled reputation as a true master in these fields.

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Testimonials

What Our Customers Say

Hear from our satisfied customers who have experienced the quality and value of our products and services.

Never have I attended such an engaging course and it makes my journey of Agile and Scrum journey much more fun and fulfilling. Trainer Stuart Mitchell has definitely take up the standard of teaching and coaching up many notches. Very insightful views from vast working experiences that Stu has. Highly recommended!

eugene lee

Eugunee Lee

Dennis and team are just simply great to work with. They are prompt with their replies and clear with their instructions to ensure that learners get the best experience and learning journey with them. That’s why I had chosen to go back to them for my CSPO course after taking my CSM course with them. I am looking forward to the post course gatherings and informal trainings which I heard they they organize after Covid.

edwin anuruddha chow

Edwin Anuruddha Chow

The class was conducted in the best way possible (online zoom classes)! Stu is really passionate and shares many tips on facilitation. Highly recommend to anyone!

quah kai li

Quah Kai LI

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