Privacy Policy
Last Updated: 25/08/2025
AgileAsia Malaysia (“we”, “our”, “us”) values your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA 2010) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website and training services.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Data: Name, NRIC/passport number, date of birth, gender.
- Contact Information: Email address, phone number, mailing address.
- Professional Information: Job title, company name, work experience, training history.
- Financial Information: Payment details (processed via secure payment gateways).
- Technical Data: IP address, browser type, operating system, cookies, and website usage data.
2. How We Use Your Data
Your personal data may be used for purposes including but not limited to:
- Processing course registrations, payments, and certifications.
- Communicating with you about training schedules, updates, and promotions.
- Complying with legal, regulatory, and accreditation requirements.
- Improving our website, services, and customer experience.
- Marketing and promotional activities (only with your consent).
3. Data Disclosure
We will not sell or rent your personal data. However, we may share your information with:
- Training partners, instructors, and certification bodies (only for course-related purposes).
- Service providers (IT, payment, marketing, logistics) to facilitate business operations.
- Regulatory authorities where required by law or to protect our legal rights.
4. Data Retention
We will retain your personal data only as long as necessary to fulfil the purposes outlined above, or as required by applicable laws and regulations.
5. Data Protection & Security
We implement appropriate administrative, technical, and physical security measures to safeguard your data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure.
6. Your Rights under PDPA
As a data subject under the PDPA 2010, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate or outdated information.
- Withdraw consent for processing (subject to contractual or legal obligations).
- Opt-out from receiving marketing communications.
Requests can be submitted to us at the contact details provided below.
7. Cookies & Tracking
Our website may use cookies and tracking technologies to enhance user experience, analyze traffic, and personalize content. You can control or disable cookies via your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.
9. Updates to this Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For any questions or requests regarding this Privacy Policy or your personal data, please contact us at:
AgileAsia Malaysia
Email: info@agileasia.com
